AllianceRx Walgreens Prime Home Delivery Study 2021 Privacy Policy – How we use your information.

 

AllianceRx Walgreens Prime Home Delivery Study 2021 is a satisfaction tracker conducted via online surveys. AllianceRx Walgreens Prime’s full privacy policy can be found here https://www.alliancerxwp.com/online-privacy-security.

AllianceRx Walgreens Prime has commissioned Ipsos Interactive Services, U.S., LLC, commonly known as “Ipsos Insights”, to carry out this research survey on its behalf.  AllianceRx Walgreens Prime has shared a limited amount of your personal data so that we can invite you to take part in this research survey.

The personal data that AllianceRx Walgreens Prime has shared with Ipsos Insights for this survey is:

Ipsos Insights will be collecting additional personal data from you during this survey, and the categories of personal data we will collect are:

Participation in this research is voluntary, and you are free to withdraw your consent at any time, either by not completing this survey or later by contacting us as described under: “Who to contact if you have any questions about this study or this privacy policy?”. Your decision to participate will not affect your relationship with AllianceRx Walgreens Prime in any way. 

This privacy policy only applies to this research survey. 

Topics:

What are Ipsos Insights’ company details?

What information will Ipsos Insights collect about you?

How will Ipsos Insights use the information you provide?

Who will have access to your information?

Will this survey collect information from children?

How long will Ipsos Insights keep the information you provide?

How does Ipsos Insights ensure your personal data is held securely?

Does this survey use Cookies or similar code?

Who to contact if you have any questions about this study or this privacy policy?

How you can get access to your information and/or correct it?

State Legislative Requirements

Useful links

 

What are Ipsos Insights’ company details?

Ipsos Insights is a specialist research agency established in the United States and part of the Ipsos Insights worldwide group of research companies.  

Ipsos Insights is a member of Insights Association, as such Ipsos Insights abides by the Insights Association Code of Standards and Ethics and associated regulations and guidelines. You can find further information about Ipsos Insights on its website at www.ipsos.com.

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What information will Ipsos Insights collect about you?

If you do take part in this survey, Ipsos Insights will collect the information you provide when you complete the on-line questionnaire.  AllianceRx Walgreens Prime has also asked Ipsos Insights to append your telephone number, your member ID, your Home Delivery plan, and your last shipment date to your answers for the purpose of analysing the results of the research as well as improving your personal experience with AllianceRx Walgreens Prime. The above information will only be appended to your survey answers if you provide consent to sharing your survey data with Alliance Rx Walgreens Prime via a question in the survey.

 

If you contact Ipsos Insights for any reason regarding this research, Ipsos Insights will also use any contact information you may provide to respond to your request.

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How will Ipsos Insights use the information you provide?

All the information you provide will be stored separately from the personal data used to invite you to participate in this research. Your participation in this research, together with your individual responses to the questions will be kept strictly confidential by Ipsos Insights and AllianceRx Walgreens Prime. 

Your responses to this survey will be used for research analysis purposes as well as improving your personal experience with AllianceRx Walgreens Prime. AllianceRx Walgreens Prime may link your survey data to your personal data they have on file in order to find a solution to your problem and/or similar problems experienced by other patients, however we can assure you that you will NOT be identifiable in any published results. Your personal data will not be shared with any third parties

If you contact Ipsos Insights for any reason regarding this research, your contact details will be used solely for the purpose of responding to your request.

We can assure you that any information you provide during this research will NOT be used for marketing, nor will we sell or pass on your information to any third party.

If you have any questions about this research or how your information will be used, please contact the study team. They can be contacted by email sent to inquire.survey@na.ipsos-research.com.

 

Or by letter sent to:

 

Ipsos Insights

Attn.: ARxWP Home Delivery Study

One Upper Pond Rd., Building D

Parsippany, NJ 07054

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Who will have access to your information?

Access to your information will be limited to only those Ipsos Insights staff involved in this research project, or who need access to support the systems used for this research, such as the online survey and research data analysis systems. This may include staff in:

 

Some of the above may be based outside North America; however, they are required to abide by the same data privacy legal requirements and security arrangements as ourselves and will be subject to appropriate safeguards, a description of which can be obtained by contacting us as set out in the section headed “Who to contact if you have any questions about this study or this privacy policy?”.

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Will this survey collect information from children?

For research involving children, we will always seek consent of from a parent, legal guardian or other person legally responsible for the child before inviting them to take part in the research. However, we are only inviting adults to participate in this research survey. 

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How long will Ipsos keep the information you provide?

Ipsos Insights and AllianceRx Walgreens Prime will store your personal data no longer than 12 months after completing the survey. We will also securely destroy the personal data that the above mentioned client provided for this research at this time.

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How does Ipsos ensure your personal data is held securely?

We take very seriously our responsibilities to keep your personal data secure. As such we take every reasonable precaution to ensure your information is protected from loss, theft or misuse. These precautions include appropriate physical security of our offices, controlled access to computer systems, and use of secure, encrypted internet connections when collecting personal data.

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Does this survey use Cookies or similar code?

Some on-line surveys collect information through the use of 'cookies'. These are small files stored on your computer. These files are used as sparingly as possible and only for quality control, validation and, more importantly, to prevent us sending you reminders for an on-line survey you have already completed. It is possible for you to delete 'cookies' or to prevent their use by adjusting the browser settings on your computer.

We also automatically capture information about your operating system, display settings and browser type in order to ensure that the survey questionnaire is delivered in a form suited to the software your computer is using. We do not capture any other information from your computer.

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Who to contact if you have any questions about this study or this privacy policy?

If you have any questions about this research or how your information will be used, please contact the study team. They can be contacted by email sent to inquire.survey@na.ipsos-research.com.

 

Or by letter sent to:

Ipsos Insights

Attn.: ARxWP Home Delivery Study

One Upper Pond Rd., Building D

Parsippany, NJ 07054

 

If you have any questions or require further information this privacy policy, Ipsos Insights’ compliance with data protection laws or information we may hold about you, please contact our Compliance Department. They can be contacted by email sent to DPO.USA@ipsos.com  with “20-055656-01 – ARxWP Home Delivery Study” as the subject line.

 

Or by letter sent to:  Ref: 20-055656-01 – ARxWP Home Delivery Study

                                 Ipsos Interactive Services, U.S., LLC

                                 Attn: US Data Privacy Officer

                                 360 Park Avenue South, 17th Floor

                                 New York, NY 10010

 

Or contact them by phone at: (833) 931-1525

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How can you get access to your information and/or correct it and/or request its transfer and/or its erasure?                   

You have the right to request a copy of all the information we hold about you. You also have the right to request the correction of any personal data we hold about you. Furthermore, you have the right for all the information you have provided to us, to be transferred to another party. In various circumstances, you also have the right to request from us the deletion or erasure of the personal information we hold about you. For further details, please contact our Compliance Department.  They can be contacted by email sent to DPO.USA@ipsos.com with “20-055656-01 – ARxWP Home Delivery Study” as the subject line.

 

Or by letter sent to:     Ref: 20-055656-01 – ARxWP Home Delivery Study

                                    Ipsos Interactive Services, U.S., LLC

                                    Attn: US Data Privacy Officer

                                    360 Park Avenue South, 17th Floor

                                    New York, NY 10010

 

Or contact them by phone at: (833) 931-1525

 

You also have the right to request a copy of the personal data AllianceRx Walgreens Prime holds about you. For information on how to obtain this information please contact AllianceRx Walgreens Prime.

 

State Legislative Requirements

Certain State laws may give you additional rights to limit the sharing of your personal data or require that you are informed of your specific privacy rights.

California Consumer Privacy Act

There are certain rights that California residents have under the California Consumer Privacy Act (“CCPA”). For example, the Ipsos Policy explains how California residents can exercise their rights under the CCPA to request that we: (1) provide certain personal information that we have collected about them during the past 12 months, along with related information described below, or (2) delete certain personal information that we have collected from them. Under the CCPA, “personal information” is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. This information is referred to in this Notice as “Personal Data.”

 

If you are a California resident, you have the right to request that we disclose to you the following information covering the 12-month period prior to your request (“Access Request”):

a.            The categories of Personal Data we collected about you and the categories of sources from which we collected the Personal Data;

b.            The business or commercial purpose for collecting Personal Data about you;

c.             The categories of third parties to whom we disclosed Personal Data about you, and the categories of Personal Data disclosed;

d.            The specific pieces of Personal Data we collected about you; and

e.            Delete Personal Data we collected from you (“Deletion Request”).

California residents have the right to opt out of the sale of their information by businesses that sell Personal Data. The CCPA defines a “sale” as the disclosure of Personal Data for monetary or other valuable consideration.  You can obtain more information regarding CCPA and exercise your right to opt out of the sale of your personal data by accessing here.

In addition, you have the right to be free from discrimination by a business for exercising your rights under the CCPA.

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Changes to this privacy policy:

We keep our privacy policy under regular review and this policy was last updated on October 4th, 2021.

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Useful Links:

AllianceRx Walgreens Prime:             https://www.alliancerxwp.com/

 

Ipsos Group:                                       www.ipsos.com

 

Insights Association:                           www.InsightsAssociation.org